‘news’ Category

Package returns: how to make return customers even when things go wrong

Package Returns and your Ecommerce Businessreturned packages in your ecommerce shop

Package returns are a fact of life for e-commerce retailers, as they were for mail-order and catalogue sales before. Clothing is notorious for needing 2 or three tries to find the right size, and even if you only offer a choice of ‘black’ and ‘white’, people will be picky about the colour. Successful E-commerce retailers have embraced the idea that a returned package isn’t a failure or a loss, but a chance to generate real, meaningful customer goodwill and loyalty.

In a recent survey, nearly 2/3 of respondents reported having returned at least one … Read More

Preparing for disasters: engineering a resilient supply chain

They say a wise man expects disaster every seven years, but a supply chain manager expects it every day

The global, connected world economy has arrived, for all practical purposes. International trade has risen to levels that economists dismissed as idle dreams a few decades ago. Lean, agile supply chains have resulted in low cost, high quality consumer goods delivered to the customer’s door in a few days, and a higher standard of living in innumerable developing cousupply chain and logistics in the UKntries.

On the other hand, the new way of doing things leaves us all more exposed than ever to disaster. A hurricane, … Read More

Moving Out-dated Inventory in an online retail business and when to liquidate

How can etailers move out-dated inventory?overstock inventory

In a fast moving retail environment it is vital to keep stock moving to ensure that there is room for upcoming products and new trends that emerge. Holding stock will tie up capital and floor space in the warehouse and ultimately the inability to react to a changing market will cause the business to fall behind its competitors. Here Whichwarehouse cover a few of the best ways to keep the warehouse turning over that old inventory

Targeted promotions are a great way to encourage a surge in sales of a certain product. You can … Read More

Fulfilment is the future of logistics?

Prepare to succeed: The future of fulfilment

Order fulfilment in theory is simple. Customer orders product, company receives order, locates the product in storage and subsequently posts it out. Any business should be able to take care of the fulfilment process and yet today it is a fast growing industry with an increasing number of organisations taking the decision to outsource. Fulfilment houses/services are expanding because they make good business sense. Investing in a partner to take care of your fulfilment process allows businesses to dedicate more time and effort to other activities such as research and development or sales … Read More

Separate Yard Management Systems are filling some of the gaps that do-it-all WMSs do not

How are Yard Management Systems are filling some of the gaps that do-it-all WMSs do not?

Shippers in many different industries are beginning to turn to yard management systems in pursuit of the most efficient processes. What a YMS does is not so very different from a Warehouse Management System. It seeks to reduce driver detention time, optimise the use of personnel and equipment, and fine tune all of the system priorities as shipping and receiving volumes change over time. The difference is that dividing your WMS and YMS into two different, communicating systems can be noticeably more efficient than … Read More

Modern analytics solutions can save shippers thousands of pounds each year

Shipping analytics and savings explainedshipping and carrier rates

By some estimates, nearly 60 percent of parcel carrier invoices contain at least one significant error, and you can rest assured that your carrier catches most of the errors in your favour before the invoice goes out. What remains can represent a huge expense each year that you don’t actually have to pay. As margins dip ever lower for merchants of all kinds, this kind of overspend can be catastrophic. Shipping analytics and auditing software solutions are now available which can improve carrier accountability, process visibility, and centralised control. Whichwarehouse explain how this improved intelligence … Read More

Understanding how your storage fees are calculated – by square foot, pallet or SKU

Thinking about outsourcing your warehousing but need to work out the costs?

More businesses than ever are using third party logistics providers to move, store and deliver their goods. As more 3PLs enter the market, comparing the deals offered by competing companies becomes more important. The trouble is, you have an apples-to-oranges situation. Each potential logistics partner offers a different suite of services and there are at least three major pricing formats in use.

In an effort to make businesses who are just entering the market for a good 3PL better able to make the best choices, we will look … Read More

Weekly Round up of the Latest logistics news

Logistics trade shows – Commercial Vehicle Show started yesterday

The world of logistics both in the United Kingdom and abroad never stands still and profit margins are constantly being pressed due to government legislation or market forces.  Commercial vehicle operations are always looking in new directions to ensure that they remain viable.  Major trade shows help enormously and the Commercial Vehicle Show at the NEC Birmingham started yesterday on 29 AprilThis really is the gold standard for commercial vehicle shows where you will find representation from all elements of commercial vehicle operations. 

Delegates get together at this show … Read More

Using Mean Kinetic Temperature Measurement to ensure safe and reliable pharmaceutical storage

Storage and distribution for pharmaceuticals

Pharmaceuticals are a very big deal these days. R&D of new pharmaceuticals is very expensive, and requires extremely long lead times. If that wasn’t reason enough to be very careful of their materials, pharmaceutical companies are some of the most heavily regulated industries in the UK, as well they should be. Ensuring the quality and safety of their products, and the ever present drive to do so as efficiently and inexpensively as possible, means that every detail needs to be taken car of when storing or transporting these materials.

pharma storage

So proper care of pharmaceutical chemicals … Read More

Why is there a high demand for more warehousing space?

Retailers demand for e-commerce solutions fuels need for more warehousing space

E-commerce is nothing new, but as the global economy recovers the booming demand for home warehousing and ecommerce boomdelivery is changing the face of industrial real estate with new fulfilment centres being designed to fit the demand from consumers to provide home delivery networks, either from online ordering or in store.

This new drive for 1 and 2 million square foot warehouses is causing a boom in both the building trade and the equipment industry as warehouses need to provide racking and forklifts suitable for heavier loads and higher ceilings, as the … Read More

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